We welcome questions, corrections and practical feedback about Slotbox. Our contact page is for readers in Ireland who want to understand our casino information, review approach or responsible gambling guidance more clearly.
Slotbox is an independent information website. We can explain what our pages are intended to cover, listen to concerns about accuracy and consider useful suggestions. Please remember that we cannot open or manage a gambling account on your behalf.
For privacy and safety, do not send passwords, payment details, identity documents or other sensitive information in your first message. A clear summary is normally enough for us to understand what you need.
What is the best way to reach us?
The only contact method provided by Slotbox is email. Send your message to [email protected], using a subject line that briefly describes your query.
There is no need to include personal account information unless it is directly relevant to a website query. If your question concerns an operator account, contact that operator through its own official customer support channel rather than sharing account credentials with us.
What should I include in my message?
Tell us which page or topic prompted your message and describe the issue in plain language. If you are reporting an error, include the relevant wording and, where helpful, the page title or section heading.
For feedback, explain what you would like clarified or changed. Avoid sending card numbers, bank details, passwords, full identity documents or information that could put your privacy at risk.
Which topics can we help with?
We can discuss the purpose of our reviews, explain general website information and receive reports about broken links, unclear wording or possible inaccuracies. We can also consider suggestions about accessibility and responsible gambling content.
Our team may provide general information about how to read gambling-related content, but our pages should not be treated as personal financial, legal or medical advice. Decisions about gambling remain your responsibility.
Which topics cannot we help with?
We cannot access player accounts, process deposits or withdrawals, resolve verification checks, cancel bets or investigate an operator’s internal decisions. Those matters must be raised directly with the relevant gambling business.
We also cannot guarantee winnings, recommend gambling as a way to make money or provide emergency support. If gambling is causing immediate distress or risk, contact an appropriate support service or emergency service in Ireland.
When should I expect a response?
Messages are reviewed when available, but response times can vary according to the subject and the information needed. Sending one complete message is usually more helpful than sending several follow-ups.
We may ask for clarification before considering a correction or feedback. A response from Slotbox does not create a customer-support relationship with any gambling operator and cannot replace that operator’s formal complaints process.